Mon 20th
|
| 13:00-13:30 |
Profitable Kitchen Management |
Martin Potts – Fáilte Ireland |
| 13:30-14:00 |
Utilising your Menu to Increase Sales |
JJ Healy – Fáilte Ireland |
| 14:00-14:30 |
Excelling at Customer Service, Going the Extra Mile |
Edward Meade – Fáilte Ireland |
| 14:30-15:15 |
IHI CPD Programme |
Natasha Kinsella – IHI |
|
Management Development Programme |
Linda Halpin – Conor Kenny & Associates |
|
An Introduction to a Green Business |
Maurice Bergin – Green Hospitality Programme |
|
Customer Care & Relationship Management |
Maeve Harrison & Mary Harrison – Optimum Ltd. |
|
Social Media Campaigns to Super Charge Fan Acquisition |
Hollie Faulker & Laura Fitzgibbon – Net Affinity |
|
Pensions Board – Planning For Your Future |
David Malone – The Pensions Board Ireland |
| 15:15-15:45 |
Creating Value for your Customers |
Edward Meade – Fáilte Ireland |
Tues 21st
|
| 12:00-12:30 |
Profitable Kitchen Management |
Martin Potts – Fáilte Ireland |
| 12:45-13:15 |
Utilising your Menu to Increase Sales |
JJ Healy – Fáilte Ireland |
| 13:30-14:00 |
Excelling at Customer Service, Going the Extra Mile |
Edward Meade – Fáilte Ireland |
| 14:15-14:45 |
Creating Value for your Customers |
Edward Meade – Fáilte Ireland |
| 14:45-15:30 |
IHI CPD Programme |
Natasha Kinsella – IHI |
|
Management Development Programme |
Linda Halpin – Conor Kenny & Associates |
|
An Introduction to a Green Business |
Maurice Bergin – Green Hospitality Programme |
|
Customer Care & Relationship Management |
Maeve Harrison & Mary Harrison – Optimum Ltd. |
|
Social Media Campaigns to Super Charge Fan Acquisition |
Hollie Faulker & Laura Fitzgibbon – Net Affinity |
|
Pensions Board – Planning For Your Future |
David Malone – The Pensions Board Ireland |
Wed 22nd
|
| 11:30-12:00 |
Utilising your Menu to Increase Sales |
JJ Healy – Fáilte Ireland |
| 12:00-12:30 |
Profitable Kitchen Management |
Martin Potts – Fáilte Ireland |
| 12:30-13:00 |
Creating Value for your Customers |
Edward Meade – Fáilte Ireland |
| 13:15-13:45 |
Excelling at Customer Service, Going the Extra Mile |
Edward Meade – Fáilte Ireland |
| 14:00-14:45 |
IHI CPD Programme |
Natasha Kinsella – IHI |
|
Management Development Programme |
Linda Halpin – Conor Kenny & Associates |
|
An Introduction to a Green Business |
Maurice Bergin – Green Hospitality Programme |
|
Customer Care & Relationship Management |
Maeve Harrison & Mary Harrison – Optimum Ltd. |
|
Social Media Campaigns to Super Charge Fan Acquisition |
Hollie Faulker & Laura Fitzgibbon – Net Affinity |
|
Pensions Board – Planning For Your Future |
David Malone – The Pensions Board Ireland |
Skills & Training Village Timetable
